Position Overview :
The IT Officer (3 to 5 Years) provides technical support for shipboard users in cooperation with IT operations and engineering staff shore side. This individual is considered an excellent technician and demonstrates strong interpersonal skills.
Primary Technical Skills :
We are looking for a set of IT engineers to manage IT operations onboard their cruise ships. These IT officers on the sea manage servers, n./w, storage, applications etc.
Advanced knowledge of satellite communications technology, VSAT, Stabilized antennas. Ability to perform repair and maintenance on large 2.4 M stabilized antennas and their associated equipment.
Experience with fiber optic network devices is a plus
Cisco router, switch, and wireless access point experience. Riverbed and Cisco WAAS experience a plus
Advanced troubleshooting in Windows operating systems
Advanced training on software applications including Carnival specific software applications, and tools and utilities necessary to manage a small IT department
Advanced maintenance and administration of network equipment, including the VSAT equipment
Ability to install, test, and maintain all associated production systems aboard a ship
In-depth knowledge of relevant Carnival Corporation and industry security and anti-virus standards
Primary Management Principles :
Represent and assist shore side IT management
Supervise project roll-outs and conduct quality control checks of new technology or enhancements to existing systems to ensure desired operability
Directly assist the IT fleet supervisors
Communicate IT initiatives to shipboard officers and crew
Manage technical support and Assistant IT Officers by establishing goals, setting priorities, assigning tasks and preparing status reports
Perform the role of project leader for new builds and dry-docks
Maintain the inventory for IT equipment
Ensure compliance with fleet standards
Continuously improve the onboard IT teams technical and customer service skills.
Qualifications :
A degree in electrical engineering, computer science or equivalent experience
Minimum of two years experience in a support role
An understanding of current VSAT technology, stabilized antenna systems
Proficiency with Cisco, Microsoft, and Sun Solaris
Demonstrated leadership ability
Ability to work calmly and quickly under pressure
Excellent communication skills, written and verbal
Work: Typically on ship for 6 month and 2 months off. Typical work week is 50 or so hours. Some shift work may be required
Other Benefits:
1. Salary: Indian Salary + Per diem (in US$)
2. Accommodation: On the house
3. Meals: All meals are provided.
4. Medical Care: Crew members have access to the ships medical facility for treatment by the ships doctors and nurses. If shore-side treatment is necessary Carnival Cruise Line will make arrangements for the crew member to visit a shore-side facility for treatment. Medical care and any necessary medication is provided free of charge to the crew member.
5. Uniforms: Uniforms are provided. IT officers are expected to wear the standard white uniform while on duty and when in guest areas. Casual clothes may be worn in crew areas only. Name tags must be worn at all times.
6. Travel: At the start and end of an assignment, all travel to and from the crew members home airport will be arranged.
7. Crew Lounge: A crew lounge is available for recreation that offers a gym and an internet cafe. Bar service is available in the evening at reduced prices. IT officers have privileges to be in guest areas.
Must have a valid passport
Please share your profiles on ankit.shrivastava@hsc.com
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