Duties & Responsibilities
· Manage the daily activities of the Janitorial department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.
· Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
· Daily supervision of the Janitorial staff, including the day, event and post-event crews.
· Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the corresponding area.
· Schedule and train all new Janitorial staff members.
· Uphold the highest standards of cleanliness, safety, and conduct.
· Knowledge of Health and safety standards within Janitorial department.
· Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
· Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
· Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
· Anticipate customer needs, change goals and direction quickly and multitask.
· Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
· Must be flexible with working nights, weekends, and holidays.
Qualifications:
§ A Graduate / Diploma in Hospitality Management.
§ The applicant must be ideally qualified and trained with professional as a Janitorial Manager and made previous experiences in a similar position, preferable in hospitality industry or in human resources.
§ Fluent in speaking and writing in English.
§ Excellent computer skills.
Experience:
§ Minimum (10-15) years of experience working as a Janitorial Manager in any 4 or 5 Star Hotel.
Recruiter Name:MS SHABARI
Email Address:conticontract1@gmail.com
Telephone:91-22-66144246
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