Responsible for ensuring client satisfaction through the
management of the Training functions, Quality Assurance performance metrics,
and process improvement projects within their process guidelines.
Minimum of 15-18 years experience in a customer service environment
or related position must be from the BPO background.
Management experience required.
Comprehensive experience with all aspects of training
(assessment, development)
Recruiter Name:Shradha Goswami
Telephone:+61405360362
Reference Id:recruiter@ybrantpeople.com
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